Privacy

Last updated: 2 November 2026

1. Who we are

Carrick & Pavey (ABN 48 708 732 264) is a paid advertising agency based in Melbourne, Victoria. We run Google and Meta ads for home service businesses across Australia.

Contact: admin@carrickandpavey.com | 0413 276 910

This policy explains how we handle your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

When you use the website or book a call, we may collect:

  • Booking form: your name, business name, phone number, email address, the trade you work in, your website (optional), your answer about whether you're ready to invest in ads, and whether you agree to receive emails from us (optional).
  • Technical data: your IP address and details of your device and browser, which our hosting provider receives when your browser loads the site.
  • Email and calls: anything you send us or tell us when you contact us.

We don't collect payment details through this website.

3. Why we collect it

  • To respond to your enquiry and arrange a call.
  • To explain how we might work with your business.
  • To keep the website working and secure.
  • To send you emails you've agreed to receive. You can unsubscribe at any time.

4. Advertising and tracking tools

We don't currently use analytics or advertising tracking tools, such as Meta Pixel or Google Analytics, on this website. If we add them, we'll update this policy first.

Our booking calendar, Calendly, may set its own cookies when it loads. You can limit cookies in your browser settings.

5. Who we share it with

We share personal information only where needed:

  • Form delivery: Web3Forms, which sends your enquiry to our email inbox.
  • Email: Microsoft 365, which stores your enquiry so we can contact you.
  • Booking calendar: Calendly, which holds the time you book.
  • Website: Cloudflare, which serves the website.
  • Business tools: software and AI assistants that help us manage our email and admin.
  • Other service providers, under confidentiality terms.

We don't sell your personal information.

6. Overseas disclosure

Some of our providers, including Microsoft, Google, Calendly, Cloudflare and Web3Forms, may store or process data outside Australia. We take reasonable steps to make sure they protect your information in line with the Australian Privacy Principles.

7. Keeping it secure

We use secure connections (HTTPS), limit access to the people who need it, and review our providers' security. No online service is completely secure.

8. How long we keep it

  • Enquiry details: 2 years after our last contact with you, unless you become a client.
  • Client records: kept for the period required by law and our client agreement.
  • Email subscriptions: until you unsubscribe.

9. Your rights

You can ask to see, correct or delete the personal information we hold about you. To make a request, email admin@carrickandpavey.com. We'll respond within 30 days. For how to request deletion, see carrickandpavey.com/data-deletion.

If you think we've breached the Australian Privacy Principles, contact us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

10. Marketing messages

We only send marketing emails if you've opted in on the booking form, or if you're an existing client and the message is related to your services. Every email includes a way to unsubscribe. We comply with the Spam Act 2003 (Cth).

11. Changes to this policy

We may update this policy. The date at the top shows when it last changed.
Carrick & Pavey

Privacy

Last updated: 2 November 2026

1. Who we are

Carrick & Pavey (ABN 48 708 732 264) is a paid advertising agency based in Melbourne, Victoria. We run Google and Meta ads for home service businesses across Australia.

Contact: admin@carrickandpavey.com | 0413 276 910

This policy explains how we handle your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

When you use the website or book a call, we may collect:

  • Booking form: your name, business name, phone number, email address, the trade you work in, your website (optional), your answer about whether you're ready to invest in ads, and whether you agree to receive emails from us (optional).
  • Technical data: your IP address and details of your device and browser, which our hosting provider receives when your browser loads the site.
  • Email and calls: anything you send us or tell us when you contact us.

We don't collect payment details through this website.

3. Why we collect it

  • To respond to your enquiry and arrange a call.
  • To explain how we might work with your business.
  • To keep the website working and secure.
  • To send you emails you've agreed to receive. You can unsubscribe at any time.

4. Advertising and tracking tools

We don't currently use analytics or advertising tracking tools, such as Meta Pixel or Google Analytics, on this website. If we add them, we'll update this policy first.

Our booking calendar, Calendly, may set its own cookies when it loads. You can limit cookies in your browser settings.

5. Who we share it with

We share personal information only where needed:

  • Form delivery: Web3Forms, which sends your enquiry to our email inbox.
  • Email: Microsoft 365, which stores your enquiry so we can contact you.
  • Booking calendar: Calendly, which holds the time you book.
  • Website: Cloudflare, which serves the website.
  • Business tools: software and AI assistants that help us manage our email and admin.
  • Other service providers, under confidentiality terms.

We don't sell your personal information.

6. Overseas disclosure

Some of our providers, including Microsoft, Google, Calendly, Cloudflare and Web3Forms, may store or process data outside Australia. We take reasonable steps to make sure they protect your information in line with the Australian Privacy Principles.

7. Keeping it secure

We use secure connections (HTTPS), limit access to the people who need it, and review our providers' security. No online service is completely secure.

8. How long we keep it

  • Enquiry details: 2 years after our last contact with you, unless you become a client.
  • Client records: kept for the period required by law and our client agreement.
  • Email subscriptions: until you unsubscribe.

9. Your rights

You can ask to see, correct or delete the personal information we hold about you. To make a request, email admin@carrickandpavey.com. We'll respond within 30 days. For how to request deletion, see carrickandpavey.com/data-deletion.

If you think we've breached the Australian Privacy Principles, contact us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

10. Marketing messages

We only send marketing emails if you've opted in on the booking form, or if you're an existing client and the message is related to your services. Every email includes a way to unsubscribe. We comply with the Spam Act 2003 (Cth).

11. Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Carrick & Pavey

Privacy

Last updated: 2 November 2026

1. Who we are

Carrick & Pavey (ABN 48 708 732 264) is a paid advertising agency based in Melbourne, Victoria. We run Google and Meta ads for home service businesses across Australia.

Contact: admin@carrickandpavey.com | 0413 276 910

This policy explains how we handle your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

When you use the website or book a call, we may collect:

  • Booking form: your name, business name, phone number, email address, the trade you work in, your website (optional), your answer about whether you're ready to invest in ads, and whether you agree to receive emails from us (optional).
  • Technical data: your IP address and details of your device and browser, which our hosting provider receives when your browser loads the site.
  • Email and calls: anything you send us or tell us when you contact us.

We don't collect payment details through this website.

3. Why we collect it

  • To respond to your enquiry and arrange a call.
  • To explain how we might work with your business.
  • To keep the website working and secure.
  • To send you emails you've agreed to receive. You can unsubscribe at any time.

4. Advertising and tracking tools

We don't currently use analytics or advertising tracking tools, such as Meta Pixel or Google Analytics, on this website. If we add them, we'll update this policy first.

Our booking calendar, Calendly, may set its own cookies when it loads. You can limit cookies in your browser settings.

5. Who we share it with

We share personal information only where needed:

  • Form delivery: Web3Forms, which sends your enquiry to our email inbox.
  • Email: Microsoft 365, which stores your enquiry so we can contact you.
  • Booking calendar: Calendly, which holds the time you book.
  • Website: Cloudflare, which serves the website.
  • Business tools: software and AI assistants that help us manage our email and admin.
  • Other service providers, under confidentiality terms.

We don't sell your personal information.

6. Overseas disclosure

Some of our providers, including Microsoft, Google, Calendly, Cloudflare and Web3Forms, may store or process data outside Australia. We take reasonable steps to make sure they protect your information in line with the Australian Privacy Principles.

7. Keeping it secure

We use secure connections (HTTPS), limit access to the people who need it, and review our providers' security. No online service is completely secure.

8. How long we keep it

  • Enquiry details: 2 years after our last contact with you, unless you become a client.
  • Client records: kept for the period required by law and our client agreement.
  • Email subscriptions: until you unsubscribe.

9. Your rights

You can ask to see, correct or delete the personal information we hold about you. To make a request, email admin@carrickandpavey.com. We'll respond within 30 days. For how to request deletion, see carrickandpavey.com/data-deletion.

If you think we've breached the Australian Privacy Principles, contact us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

10. Marketing messages

We only send marketing emails if you've opted in on the booking form, or if you're an existing client and the message is related to your services. Every email includes a way to unsubscribe. We comply with the Spam Act 2003 (Cth).

11. Changes to this policy

We may update this policy. The date at the top shows when it last changed.